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Digitalsilverimaging

The Fine Art of Printing in a Digital World

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Frequently Asked Questions

File Preparation

Start with a calibrated monitor! Calibrating your computer monitor is essential because it gives you a much more accurate rendition of how your file will print. Calibration insures that both you and Digital Silver Imaging are looking at an image that will appear the same on your monitor and ours in the lab. We also sell calibration devices from XRite for your convenience.

File Format  We prefer .TIFF but a .JPEG is also fine. We can print from almost any file type including RAW or .PSD. However, unless you have a specific reason for using a RAW or .PSD this file type slows down file transfers and increases printing times. There is no quality gain from using a RAW file instead of a .TIFF

File Size The sweet spot for our DSI Digital Silver Prints® and Museum quality inkjet prints is 300 ppi/dpi at 100% size. In other words, if you want an 11×14″ print the file should be 11×14″, 300 dpi/ppi at 100%.

How do I export files from Adobe Lightroom? We have a short tutorial on how to export your files for print from Lightroom. Follow this link to view the tutorial.

Exporting Files for Print in Lightroom

Exporting files from Adobe Lightroom for printing is not always an intuitive process. We have put together this tutorial to show our customers how to export files to create the best prints possible using our services. You can read our post on the full procedure here

DSI Shipping Policies

All orders within the US ship via UPS Ground or United States Postal Service (USPS). We happily ship orders all over the globe. International shipping quoted on a per order basis. Shipping charges are determined by package size/weight.

DSI Digital Silver Fiber Prints® always ship flat.

Damaged Shipments – We have developed packing methods to best protect your prints in transit. However at times damage does occur. It is important that you follow these steps so that a damage claim can be filed. Failure to do so may result in the loss of a refund on your order.
1. Photograph the EXTERIOR of your package. Making several photographs from different angles is important.
2. Keep ALL packaging
3. Call Digital Silver Imaging immediately

Digital Silver Imaging’s liability is limited to the replacement of the product that we have produced. We are not responsible for loss incurred as the result of an order that was damaged in shipping. If the customer request that we use their shipping account to make a shipment, the customer must file all damage/loss claims against the shipper. Digital Silver Imaging will not replace prints, frames, mats or any other product damaged or lost when using the customer’s shipper.

Archival Life of Prints

In this FAQ you will find a quick overview of the archival life of our products. For an in depth report on how Digital Silver Imaging’s prints compare to other print options follow this link.

DSI Digital Silver Fiber Prints®  are made on black & white, light sensitive, silver gelatin, Ilford Gallerie paper. This is a heavy weight, baryta paper with a proven history of archival quality, light fastness, and durability. Henry Wilhelm, of Wilhelm Imaging Research called our prints “the gold standard” in black and white print longevity.

DSI Digital Silver RC Prints® are made on black & white, light sensitive, silver gelatin, Ilford Resin Coated paper.RC paper is sealed between layers of polythene with the emulsion and a ‘super-coating’ on top. This makes them a typically more robust paper that is easier to handle. This is a medium weight paper comes on a bright white resin coated base. It has excellent lightfastness, it can be rolled, and is ideal for commercial applications.

DSI Museum Quality Inkjet Prints are made on Canon Prograf printers using the latest Lucia Pro pigment inks. Not all inks are created equal, and Canon Lucia pro inks meet the highest archival standards. When printing on a quality paper with no OBAs (optical brightening agents), like Hahnemühle Photo Rag, these prints will last over 200* years framed under UV glass, and 300* years in dark storage. Digital C prints can’t compare, making our prints the best choice for quality and price.

Standard Inkjet Prints are made on Canon Prograf printers using the latest Lucia Pro pigment inks. Not all inks are created equal, and Canon Lucia pro inks meet the highest archival standards. These prints differ from our DSI Museum Quality Prints in that they are made on quality papers that may not meet the highest standards set by preservationists.

*Based on Wilhelm Imaging Research’s paper  “Canon image PROGRAF iPF6100 and Canon LUCIA Pigment Inks“, 6/15/09

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Digital Silver Imaging

9 Brighton Street
Belmont, MA 02478
617-489-0035
email us
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Hours: 9–5:30 Monday–Friday

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From our customers…

Just received my first couple of prints. WOW. That’s all.

Dustin J. Willston -

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Welded Aluminum Frames
Profile11x1412x1616x2018x2420x2024x3024x3630x3030x4036x4840x6048x7260x90
TIG1$138$138$138$138$138
TIG2 & TIG3$138$138$138$138$138$174$193$193$232$271
TIG4 & TIG5$181$181$181$226$251$220$302$352$427$502
TIG6$248$275$275$330$385$468$550$688
TIG7, TIG8 & TIG9$320$355$355$426$497$604$718$888
Float Frames
TF10$183$183$183$183$183$206$229$229
TF15$191$191$191$191$191$216$239$239$287$422
TF20$206$206$206$232$257$257$309$360$544$640
TF25$239$239$239$269$299$299$359$523$635$747
TF30$322$357$357$429$626$760$894$1,398
TF60$417$500$731$888$1,044$1,633

Quantity4×5 B&W5x7 B&W8x10 B&W4×5 Color E65x7 Color E68x10 Color E6
1$207
$207$220$252$269$282
2$115$124$190$143$173$239
3-5$83$99$173$107$167$215
6-9$67$90$157$84$127$193
10-19$63$83$150$78$117$184

All files printed at Res 80 at 2032PPI. Orders greater than $600 will receive an additional 10% discount

 High Res + SpottingHigh Res Value ScanFrontier Premium ScanFrontier Standard Scan
35mm$45/frame$15/frame$18/roll
$10/frame
$12/roll
$6/frame
35mm slide$45/frame$15/frame$8/frame$5/frame
120/22055/frame$15/frame$18/roll
$10/frame
$12/roll
$6/frame
4x5$65$20
8x10 film$75
Prints to 11x14$50

File Size/ResolutionHigh ResolutionMedium ResolutionLow Resolution
35mm6300ppi
B&W 70MB
Color 200MB
12x18” at 300pp8x12” at 300ppi
120/2203200ppi
B&W 80-140MB
Color 250-400MB
12x12/12x18” at 300ppi8x8/8x12” at 300ppi
4x52040ppi
B&W 163MB
Color 480MB

Film Processing Prices

Processing Prices35mm & 120
(1 Roll)
35mm & 120
(5+ Rolls)
4×5
(1 Sheet)
4×5
(5+ Sheets)
5x7
(1 Sheet)
5x7
(5+ Sheets)
8x10
(1 Sheet)
8x10
(5+ Sheets)
Process ONLY$10$9*$5$4*$9$8$12$9*
Process & Standard Scan$15$14*
Process & Premium Scan$22$20*
Push Process (up to 4 stops)+$3 per roll+$2 per roll*+$2 per sheet+$1 per sheet*+$2 per sheet+$1 per sheet*+$2 per sheet+$1 per sheet*
Cut and Sleeve$2.50 per roll$2.50/4$2.50
Flatbed Scan & 8.5x11 Contact Sheet$19.50$19.50$19.50$19.50$19.50$19.50$19.50$19.50
2 Day Rush+25% +25% +25%
1 Day Rush+50%+50%+50%
Same Day Rush (in lab by 12PM)+100% +100%+100%

 High Res + SpottingHigh Res Value ScanFrontier Premium ScanFrontier Standard Scan
35mm$45/frame$15/frame$18/roll
$10/frame
$12/roll
$6/frame
35mm slide$45/frame$15/frame$8/frame$5/frame
120/22055/frame$15/frame$18/roll
$10/frame
$12/roll
$6/frame
4x5$65$20
8x10 film$75
Prints to 11x14$50

Fine Art Prints / Giclee

Longest DimensionSingle3 or More*
Up to 14"9077
14" to 18"11598
19" to 30"150128
31" to 48"199169
49" to 72"249213
Over 72"by Quote

*Mixed Sizes

Prints on Metal
Print Size8x108x1210x1010x1511x1412x1813x1916x1616x2016x2420x2020x2420x3024x3630x3030x4030x45
Print Price$30$35$35$50$50$65$75$80$85$105$110$133$167$235$245$325$365
Bracket$35$35$45$45$45$55$55$55$65$70$70$70$70$75$75$80$85
12"14"16"18"20"22"24"28"30"32"36"40"44"50"60"72"
$18$19$19$20$21$21$22$24$25$26$27$36$42$52$62$92

Pricing is for a pair of Print Hangers, top and bottom.

 5x78x88X108X1210X1011X1411X1712X1816X1616X2016X2420X2420X3024X3630x4040x6048x7248x9648x120
DSI Digital Silver Print® Fiber$25$27$34$41$42$65$79$91$94$117$141$176$219$316$396$792$934$1014$1268
Multiple Fiber Copies 2-10$22$23$29$35$36$56
$67$78$81$99$120$150$187$269$337$674$794$862$1,078
DSI Digital Silver Print® RC$15$16$20$24$24$37$45$52$56$69$83$104$129$186$216$432$519$692$864
Multiple RC Copies 2-10$13$14$17$20$21$32$39$45$48$59$71$89$110$159$184$368$441$588$735

We print up to 50″ wide, and 120″ long – custom sizes are available.
10% Discount with 10 or more prints from different files. Contact us about your project for a custom quote.
13×19 Proof Prints – Fiber Proof  Print $40, RC Proof Print $30

VALUE PRINTING5x78X108X1210X1011X1411X1712X1813X1916X1616X2016X2420X2420X3024X3630x4040x60
B&W RC Silver Print$8$12$14$14$21$27$31$32$32$39$48$60$75$108$150$264
B&W RC 2nd Copy$7.10$10.8$12.60$12.60$18.90
$24.30$27.90$28.80$28.80$35.10$43.20$54$67.50$97.20$135$237.60
Pigment Photo Papers$8$9$11$11$17$21$24$25$26$31$37$46$57$83$114$204
Pigment Photo 2nd Copy$7.20$8.10$9.90$9.90$15.30$18.90$21.60$22.50$23.40$27.90$33.30$41.40$51.30$74.70$102.6$183.60
Pigment Fine Art Papers$10$13$16$16$25$29$35$38$39$44$52$65$81$117$162$288
Pigment Fine Art 2nd Copy$9$11.70$14.40$14.40$22.50$26.10$31.50$34.20$35.10$39.60$46.80$58.50$72.90$105.3$145.80$259.20
Made to Order Value Frames

 8x1011x1416x1616x2020x2420x3024x3630x4040x5040x60
7/8 Black/White Wood - 4Ply Mat$82$107$122$151$201$243$308$359
7/8 Black/White Wood - 8Ply Mat$92$116$136$169$228$276$356$419
Nielson 117 Matte Black - 4ply Mat$79$96$107$134$181$220$280$327
Nielson 117 Matte Black - 8ply Mat$89$105$121$152$208$253$328$387
Nielson 95 Matte Black - 4ply Mat$126$155$207$249$315$368$548$644
Nielson 95 Matte Black - 8ply Mat$140$173$234$282$363$428$648$764

Prices include a 4ply window mat with acid free foam core backing, UV plexiglass, and hanging hardware and paper backing on the wood frames. Upgrade to 8 ply mat board is an additional charge. Contact us for sizes not listed.

 

 8x1011x1416x1616x2020x2420x3024x3630x4040x5040x60
7/8 Black/White Wood$87$123$143$170$224$267$328$395
Nielson 117 Matte Black$84$112$128$153$205$244$300$363
Nielson 95 Matte Black$147$174$231$273$335$404$583$681
Nielsen 13-21 Float Frame - NO Acrylic$47$63$80$92$121$143$183$206

Prices include your print mounted to 3/16 gatorboard, spacers, UV plexiglass, and hanging hardware and paper backing on the wood frames. Contact us for sizes not listed.

Standard Value Frames
 8x8/8x1010x1011x1412x1212x1616x1616x2018x2420x2020x24
3/4" Black/White Wood$65$68$80$72$90$93$115$143$132$156
Matte Black Metal$62$65$76$69$86$88$109$129$125$148

Our Value Frames include a 4ply Museum Rag window mat with acid free foam core backing, framing grade clear acrylic, hanging hardware, and paper backing on the wood frames. These frames are only available in the sizes listed. For custom sizes see our Made to Order Value Frame options.

Custom Wood Frame Pricing
Profile11x1412x1616x2018x2420x2024x3024x3630x3030x4036x4840x6048x72
101$95$95$114$133$133$171
102$95$95$114$133$133$171$190$190$228
103$95$95$114$133$133$171$190$190$228$308$408
104$110$110$132$154$154$198$220$220$264$350$476$590
105$130$130$156$182$182$234$260$260$312$406$544$640
201$95$95$114$133$133$171
302$105$105$126$147
303$105$105$126$147$147$189$210$210$252$322$422$520
304$105$105$126$147$147$189$210$210$252$322$442$520
  • Custom sizes available. Most frames available in Walnut, Cherry, Maple or Ash in a variety of finishes. Please contact us for more information.
  • Prices do not include glazing. See pricing below.
Size11x1412x1616x2018x2424x3024x3630x4036x4840x6048x72
UV Conservation Clear Acrylic$36$36$54$54$90$108$126$168$238$226
Optimum Museum Acrylic$168$168$252$252$420$504$693$924$1309$1848
*TruVue Conservation Clear Museum Glass$76$76$114$114$190$228$315
  • UV Conservation Clear Acrylic will be used in all frames unless otherwise specified.
  • Glass cannot be used in frames larger than 32×40. Frames with glass are only available for local pickup or custom crate and delivery.
Custom Window Mats - Ready to Frame

Custom Window Mats - Ready to Frame

Fully assembled Mats, with your print. Prices include bevel cut Museum Rag window mat, Acid Free backing, Archival Museum corners and framers' tape. Prints over 20x24 will be mounted to avoid any rippling.
Exterior Mat Size8x1011x1412x1616x2020x2424x3032x4040x60
4 Ply$25$28$35$40$60$90$116$216
8 Ply$35
$37$47$58$87$130$180$336
*includes archival backing board, photo corners, and framer's tape

Custom window mats include: archival backing board, photo corners, and framer’s tape.

Custom Window Mats - Not Assembled

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Backing board included.

Custom Inkjet Pigment Prices

 5x78x88X108X1210X1011X1411X1712X1813X1916X1616X2016X2420X2420X3024X3630x4040x6048x7248x9648x12050x5050x7560x6060x120
Custom Photo Papers$12$12$15$18$18$28$34$39$40$41$52$62$77$96$139$144$288$363$484$605$225$338$324$648
Additional Copies 2-10$10$10$12$15$15$23$28$32$32$33$41$50$62$77$111$116$231$291$388$484$180$270$260$519
Custom Fine Art Papers$15$17$21$25$26$41$49$57$57$59$74$89$111$138$199$216$432$449$691$749$325$488$468$936
Additional Copies 2-10$12$14$17$20$21$33$40$46$46$48$59$71$89$111$159$173$346$360$553$599$260$390$375$749

We print on roll paper – custom sizes are available.
10% Discount with 10 or more prints from different files. Contact us about your project for a custom quote.
13×19 Pigment Proof Prints $25

Substrate8x1011x1412x1816x1616x2016x2420x2420x3024x3630x4036x4840x6048x7248x96 48x12050x5050x7560x120
4Ply Rag Matboard$15$17$24$26$32$38$48$60$87$108$156$216$312$415n/an/an/an/a
8Ply Rag Matboard$20$25$35$36$45$54$68$84$121$144$208$288$415$553n/an/an/an/a
3/16″ Foamcore*$12$13$18$18$23$27$34$43$61$72$104$144$191$254n/an/an/an/a
3/16″ Gatorfoam Black*$15$19$24$24$29$35$44$54$78$84$121$169$173$231$288$125$188$360
1/2″ Gatorfoam Black*$18$24$33$31$39$47$58$73$104$108$156$216$242$323$404$175$263$504
3mil DiBond*$30$34$48$47$58$70$87$108$156$174$251$348$381$507$634$275$413$792
063 Aluminum*$38$47$65$62$77$93$116$144$208$228$329$456$623$830n/an/an/an/a
1/8″ Clear Plexi Facemount**$55$60$60$64$80$96$120$150$216$246$355$492$709$945
1/8″ Non-Glare Plexi Facemount**$60$65$65$77$96$116$144$180$260$299$432$599$864$1152
1/4″ Clear Plexi Facemount**n/an/a$60$65$69$83$104$130$186$200$288$401$576$768
               
Hanging Options8x1011x1412x1816x1616x2016x2420x2420x3024x3630x4036x4840x6048x7248x96 48x12050x5050x7560x120
3/4″ Alum Hanger w/cleat$30$38$45$48$54$61$66$75n/an/an/an/an/an/an/an/an/an/a
1″ Alum Hanger
w/cleat
n/a$46$55$59$66$74$81$92$110$129$154$184$220$266$308$184$230$330
1/2″ Gator Hanger$18$21$25$27$30$34$37$42$50$59n/an/an/an/a
Wood Hanger w/cleat$n/a$30$35$38$42$47$52$59$70$82$98$117n/an/a
Hanging Plate (pair)$15$15$15$15$18$18$18$18$25$25$25$25n/an/a

Any size available, please call for your exact size.
*Flush mounting of prints requires 1/8-1/4″ to be trimmed from image area.
** Prices do not include backing, flush mounting of prints requires 1/8-1/4″ to be trimmed from image area.



Re-Center Marker