This video gives an overview of the Value Print online ordering application. The video includes basic ordering, adding borders, Print Sample Promotion, adding framing and/or mounting to your print, and more including questions from the webinar participants.
Having trouble with Custom Upload
The maximum file size for our Custom Upload is 400 MB. If your image file is larger than 400 MB we suggest you use a free FTP service from WeTransfer.com or another FTP service. Please include your phone and your contact information so we can contact you to complete your order.
Why is the turn around time on DSI Digital Silver Prints® Fibers 7-10 days
DSI Digitals Silver Prints® Fiber are processed in liquid photo chemistry, archivally washed, then air dried on specially made racks. The dry prints are then flattened in a heat press allowed to cool and trimmed down to the finish size. Unfortunately this process takes time and many skilled hands to complete, but the results are beautiful.
Exporting Files for Print in Lightroom
Exporting files from Adobe Lightroom for printing is not always an intuitive process. We have put together this tutorial to show our customers how to export files to create the best prints possible using our services. You can read our post on the full procedure here
Archival Life of Prints
In this FAQ you will find a quick overview of the archival life of our products. For an in depth report on how Digital Silver Imaging’s prints compare to other print options follow this link.
DSI Digital Silver Fiber Prints® are made on black & white, light sensitive, silver gelatin, Ilford Gallerie paper. This is a heavy weight, baryta paper with a proven history of archival quality, light fastness, and durability. Henry Wilhelm, of Wilhelm Imaging Research called our prints “the gold standard” in black and white print longevity.
DSI Digital Silver RC Prints® are made on black & white, light sensitive, silver gelatin, Ilford Resin Coated paper.RC paper is sealed between layers of polythene with the emulsion and a ‘super-coating’ on top. This makes them a typically more robust paper that is easier to handle. This is a medium weight paper comes on a bright white resin coated base. It has excellent lightfastness, it can be rolled, and is ideal for commercial applications.
DSI Museum Quality Inkjet Prints are made on Canon Prograf printers using the latest Lucia Pro pigment inks. Not all inks are created equal, and Canon Lucia pro inks meet the highest archival standards. When printing on a quality paper with no OBAs (optical brightening agents), like Hahnemühle Photo Rag, these prints will last over 200* years framed under UV glass, and 300* years in dark storage. Digital C prints can’t compare, making our prints the best choice for quality and price.
Standard Inkjet Prints are made on Canon Prograf printers using the latest Lucia Pro pigment inks. Not all inks are created equal, and Canon Lucia pro inks meet the highest archival standards. These prints differ from our DSI Museum Quality Prints in that they are made on quality papers that may not meet the highest standards set by preservationists.
*Based on Wilhelm Imaging Research’s paper “Canon image PROGRAF iPF6100 and Canon LUCIA Pigment Inks“, 6/15/09
Start with a calibrated monitor! Calibrating your computer monitor is essential because it gives you a much more accurate rendition of how your file will print. Calibration insures that both you and Digital Silver Imaging are looking at an image that will appear the same on your monitor and ours in the lab.
File Format We prefer .TIFF but a .JPEG saved at maximum resolution is also acceptable. We can print from almost any file type including RAW or .PSD. However, unless you have a specific reason for using a RAW or .PSD this file type slows down file transfers and increases printing times. There is no quality gain from using a RAW file instead of a .TIFF. Our online Value Print Service (ROES Web) currently only accepts .JPEG files.
File Size The sweet spot for our DSI Digital Silver Prints® and Museum quality inkjet prints is 300 ppi/dpi at 100% size. In other words, if you want an 11×14″ print the file should be 11×14″, 300 dpi/ppi at 100%.
How do I export files from Adobe Lightroom? We have a short tutorial on how to export your files for print from Lightroom. Follow this link to view the tutorial.